About the Role
Job Summary
The Home Care Coordinator plays a vital role in ensuring that patients receive comprehensive and effective care throughout their healthcare journey. This position involves coordinating patient care activities, managing medical records, and facilitating communication between patients and healthcare providers. The ideal candidate will possess strong organizational skills, a solid understanding of medical terminology, and experience in a home health care agency office setting.
Pay: $21.00 - $25.00 per hour
Requirements
Responsibilities
Coordinate home care services for patients ensuring services for all clients are stabilized with aides that will provide care on a daily/ weekly basis (Requires ability to work well under pressure and effectively understand how to identify and utilize available caregivers to cover open shifts)
Maintain accurate and up-to-date client schedules and service hours for all patients
Assisgn home health aides to open assignments, ensuring all clients have caregivers assigned on a daily basis
Immediately respond to and resolve staffing related issues as they arrive
Communicate effectively with patients regarding their services, requests for changes in care services, or to provide updates on their services as needed, as well as all necessary follow-up actions.
Collaborate with multidisciplinary teams to ensure comprehensive patient care.
Handle incoming calls and inquiries with professionalism and empathy.
Verify attendance on HHA Exchange throughout the day for all caregivers that fail to punch in for their shifts (EVV).
Qualifications
Previous experience in a home care agency office setting is preferred.
Familiarity with medical terminology is essential for effective communication within the home care environment.
Strong organizational skills with the ability to manage multiple tasks simultaneously.
Excellent interpersonal skills to interact positively with patients, home health aides and team members.
Proficient in using office software and HHA Exchange systems.
Ability to work independently as well as part of a collaborative team.
Attention to detail is crucial for maintaining accurate patient schedules and records.
Creole or Spanish speaking is a plus.
This position offers an opportunity to make a meaningful impact on patient care while working in a dynamic office environment.
About the Company
About Caring Connections
Caring Connections is a trusted provider of high-quality home care services dedicated to supporting seniors and individuals with personalized care that enhances safety, comfort, and independence at home. Since 2014, we have proudly served communities with compassionate, professional caregivers and nurses, providing part-time and full-time care, live-in care, 24-hour home care, private pay options, and NHTD Waiver services. Our team is committed to creating a positive, respectful environment for clients and their families, as well as fostering a collaborative and supportive workplace for our employees.
At Caring Connections, we believe in delivering exceptional care tailored to meet each client’s unique needs, ensuring peace of mind and dignity in every interaction.